Ill be sure to get the files sent across to you first thing in the morning. I was furious! - I'm Sorry | Learn 10 Better English Phrases To Say Sorry | English Speaking Phrases, (Learnex - English lessons through Hindi), 5. In addition to apologizing for making a customer wait, it is nice to thank him/her for being patient. They have not responded, or have done so in an incomplete/inadequate way. Either way, its wise to compliment their patience.. I question the goals of saying "sorry to bug you," are you paying for this service? So efficient. I appreciate your patience here. It works best when you have made someone wait longer than intended. 3. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Its polite in a business email to include this if youve made someone wait too long. There arent any other ways to get around the blame of it. For example: Personally, in any case I would drop the apology or thank you, in fact all extraneous parts of the email altogether. Oh, Im so sorry! I had you in my mind while I was looking for the answers. Saying making you wait also shows that you are taking responsibility for how long something took. The preferred alternatives are sorry to have kept you waiting, sorry this took so long, and sorry for keeping you waiting. These phrases work well in business emails to show that youre apologetic for how long something took. Once you briefly discuss the delay and say sorry, continue with the content of your message. The Best Way to Apologize for Being Late - Lifehacker This textRanch for quick revision is a 10/10 for me. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. You might be able to use this phrase in the following ways: I hope you werent waiting for too long works well when we want to apologize without taking the blame. I beg your pardon, M'Lady, for keeping you waiting. The idea behind to keep and for keeping is the same. But Ill let you know if anything changes. If the email has been passed to you, but someone else originally dealt with it, you might not have a clear understanding of how long the recipient was waiting. Choosing the right words shouldn't be your limitation! I will continue the drafted email down below. It's the classic "fake apology" pattern and it's annoyingly insincere. Nonlee on Instagram: "Haetae Hi there, Thanks for welcoming my Europe Create a free InHerSight account to get unlimited access to top companies lists, anonymous employer reviews, articles, career advice, daily job matches, and our growing community of professional women. i thank you for patience. Thats because theyre both correct. Check now One of our experts will correct your English. Read on to learn more about the best synonyms and how to use them. I'm sorry to have kept you waiting for so long. First of all, I want to apologize for my delay in replying to your request. "We unfortunately seem to still have problems with X, despite the assistance your organization has provided so far.". - My apologies (meaning that you take responsibility for making them wait and saying sorry) Inconvenience coursed (coursed trouble - example - they waited so long and now they might be late for the bus), a.Sorry for the long wait - It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. "I apologize for the wait, could I have your credit card number please?" Martin holds a Masters degree in Finance and International Business. for late payment. . Apologies for making you wait comes at the apology in a different way. We are sorry about the wait. I am sorry for having kept you waiting so long. "Yes, so do I. Check out these examples to see how it works: I had hoped to respond sooner, but doesnt use an apology at all. "wait""delay" delay I like your sandwich approach (i.e. sorry to keep/ to have kept you waiting - UsingEnglish.com ESL Forum This use is more rare and would need more context. I hope you werent kept waiting for too long. sorry for the holdup. If you want to use this structure, I'd say to just go for "have + (verb)" instead. Ill be sure to get the files sent across to you first thing in the morning. Usually customers appreciate it when they receive an apology. So, you might apologize on behalf of a business. Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. b.My apologies for the delay and any inconvenience coursed. I didn't expect that a real editor, not AI, would check my text. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. It wasnt my intention to make you wait this long for an answer from me. sorry to keep you waiting! | WordReference Forums Apologies for the delay and sorry to keep you waiting are both effective. And to go passive-aggressive: "I'm sorry that I have to bring this up again, but []". Sorry To Keep You Waiting or Sorry FOR keep you waiting? - TextRanch Don't even think of the faux apology, "I hope I didn't miss your reply, but". "Sorry that you had to wait so long. } else if (w.attachEvent) { I was going to give a frequentist answer: Google had 234k hits on sorry for keeping you waiting and 623k on sorry to keep you waiting. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. "I apologize for the wait/delay" Perhaps a colleague emailed to share exciting news or information with you. ", I love how the editors make my work so much better. Read more about Martin here. You can use this phrase to show that their wait is over or that they might have to wait a little more. ", Human understanding of the context. Polite, clear, to the point! Its not always easy to put your apology into words, and your approach will vary based on the formality of the relationship or how egregious your delay really was. Take the opportunity to fix the problem or mistake and rebuild broken trust. As for "Sorry to have you keep waiting. Thank you !! Not so good. You can use this phrase to show that their wait is over or that they might have to wait a little more. + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. "Sorry for the long wait." He has six years of experience in professional communication with clients, executives, and colleagues. Sorry To Keep You Waiting or Sorry for keeping you waiting? Far better then the AI tools", This website is fantastic. Fastest Times Our team of editors is working for you 24/7. So this sentence would be better as "I'm not sure if I should have the students cleaning the classroom every day." How To Apologize For a Delay by Email or in Person - Indeed I wasnt sure how to go about finding the correct sources to give to you. w.addEventListener("load", loader, false); + Read the full interview, I sometimes wonder if my English expressions make sense clearly and TextRanch helps me a lot in such cases. "I can totally understand how frustrating this has been. Our goal is to create English lessons that are easy to understand for everyone. Sorry to have kept you waiting. vs Sorry to keep you to keepto have kept I'm arthur petrelli. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I didnt know where to go to find the information that you were seeking. Im sorry this took so long. InHerSight is the career navigator for working women. Thank you so much for your patience. A customer is someone buying your goods. Apologies for only just getting back to you. I think I will accept this answer since it seems to work well for cases when we have or have not received any response at all yet, and because it doesn't require us to say sorry in first place. w.onload = loader; "I can understand why you're feeling this . I am sorry to have kept you waiting. For instance, you may have had to find the answer if they asked you a question. Here are three email apology samples that illustrate how to say sorry at work in several everyday situations you may experience. How to Apologize Professionally in an Email: The Art of Saying Sorry If the reason for the follow-up request is arguably OP's fault, in that he should have gotten all necessary information first time around, something along the lines of @Jeffrey Blake's Please accept my apologies is reasonable. Welcome to Grammarhow!We are on a mission to help you become better at English. How to reply 'Sorry for having [kept] you waiting' - WordReference Forums If we didn't meet your expectations, we'd really like to know more. We and our partners use cookies to Store and/or access information on a device. This is most likely how I would write it, an apology seems to be an admission that you feel "bad" for asking and can sound "whiny", while a thank you gives the idea that you feel "good" about their previous help and appreciate it. I had hoped to respond sooner, but I did not have access to my email account over the weekend! It shows that you are sorry for the wait that someone had to go through. Fresh content for your texts, so you can be more professional. I really appreciate you being patient with me while I figured this out. However, you can use them slightly differently. Founded on the belief that data measurement leads to advancement, we manage the largest database of women-rated companies, and we use those insights to match our users to jobs and companies where they can achieve their goals. 5. Apology email to client. We have remedied the situation and reimbursed you for your trouble. It feels good to get a review from a direct human not AI generator. It works because it shows that there was always an intention to reply to them, but you made a mistake and did not actually send the email. In these cases, thank you for your patience sounds sarcastic, so you should probably avoid using it. I hope you werent kept waiting too long. Be the first to rate this company i want to thank you for your understanding. First, I just want to say I apologize for being so late in getting back to you. ", let me rephrase it: The structure "have + (verb)" works better than "have + (verb) (verb)ing", which sounds awkward. E. I hope you didnt mind the wait. Sorry To Keep You Waiting synonyms - Power Thesaurus [](https://eikaiwa.dmm.com/uknow/questions/50289/) I hope you appreciate the attached file finally being ready for you. Sorry For Making You Wait On This Reply "Sorry for making you wait on this reply" is similar to "thank you for your patience." We use it to acknowledge that somebody has "waited" a long time for our reply to come to them. Again, sorry to keep you waiting. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If you know how to apologize in a business email, you should never say something like: "I am sorry, if someone is offended." It's the same as saying: "Too bad if some of you do not understand me. I'm sorry having kept you waiting so long. w.attachEvent("onload", loader); I finally have the information you are looking for, and I should be able to help you out with it. My apologies is a formal way of saying sorry that many people appreciate. Is there anything I can do to help you? rev2023.4.21.43403. QGIS automatic fill of the attribute table by expression. 2 is grammatically correct now. Apologies for only just getting back to you. To "keep . However, something may have come up that prevented us from doing so. Input your text below. var loader = function () { Our mission is to help you choose the right phrase or word for your emails and texts. Again, you should use this when you know you are to blame for the delay in the response. Weve explained more about the best formal and informal options to help. View your dashboard to see your daily job matches. If there really is a need to be more formal, there are potentially two different situations. We do not mean to be burdensome, but we still have not received a response about X . You may substitute "annoying", "bothersome", "aggravating", or "irritating" for "burdensome" for similar results. 3 is grammatically correct. Why would you downvote though? Nevertheless, I am ready to proceed with the negotiations. No one should have to wait for you, but they have. We could have intended to message them sooner, but something might have prevented us from doing so (or we might not have been ready to reply). For example. We hope that youll be able to accept these files, even if they are slightly later than expected. The delayed response indicates that we accept the blame for taking so long to reply. Hope you didnt mind the wait shows that you know that someone had to wait for a response. Of course, this phrase doesnt work if youre emailing somebody who has already written to you to complain about how long your response is taking. Your feedback helps us improve our service. I am sorry to have kept you waiting for so long. sorry for the wait. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. We and our partners use cookies to Store and/or access information on a device. Whatever you write use your own words and it must feel sincere. "Sorry to keep you waiting" is a great phrase that works well in most formal emails. It is more personal, as it implies that you take responsibility. The consent submitted will only be used for data processing originating from this website. You can say "apologies for the delay" in professional settings to be polite. I wasnt able to find out the information I wanted sooner than this. I am sorry for keeping you waiting. Apologies for making you wait. Apologies for the Delay! 5 Templates for When Your Email Is Late Maybe some of these examples will help you to understand how it works: So sorry for the late response is a synonym for the previous section. Thank you for thinking of me for the opportunity, but unfortunately I wont be able to participate this time around. sorry about the delay. How To Apologize for the Delay Over Email Like a Pro 10 Polite Ways to Say "Sorry for Wasting Your Time" If it took you longer than you first realized to respond to someone, this phrase is a good way of showing that youre sorry about that. It implies that something was out of your control but prevented you from replying sooner. You can say apologies for the delay in professional settings to be polite. Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. How can I control PNP and NPN transistors together from one pin? x. Sorry for keeping you waiting. Sorry about the wait We appreciate your patience. These three synonyms are the best ways to show that you are circling back to something. , I just noticed that I never responded to your email, and Im so sorry for the oversight. A good question: I'm in a similar quandry with a supplier, but after 'sorry to bother you' email or two, I started to ratchet-up the bluntness. Attached is the document you requested, and I hope its not too late. We are sorry about the wait. = I felt guilty throughout the whole time I was keeping you waiting. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. Im so sorry for the late response. 3. Inconvenience caused (), It may not be your fault, but to take personal responsibility for a situation seems much friedler and more personal than if you use 'We'. Nice-comment + not-so-nice-comment.) 10 Ways to Apologize in English with a Perfect American Accent, 2. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? We will send you an email to confirm your account. One simple gesture can help you maintain relationships and address the oversight when youve delayed an email: apologizing. - DMMuKnow? We are able to continue with the process now. Sorry to have kept you waiting for longer than I intended. Sorry to keep you waiting or Sorry for keeping you waiting - TextRanch I hope you didnt mind the wait. Im so glad you decided to share the news with me, and I look forward to seeing what else youll be accomplishing in this new role! apologize sorry My apologies for keeping you waiting. It allows you to revisit something when you believe it's more appropriate after an email. This is a good way to keep a strong rapport with the recipient of the email as you are not trying to come up with an excuse or trying to shift the blame. It works well in most business contexts, which is why its a suitable choice. Thank you for your patience. By signing up or logging in, you agree to InHerSight's. ", Thank you so much. "I didn't mean to make you wait" is a good conversational alternative to use in messages. Improve your English! It's a polite way to keep a good rapport with the recipient. No matter how much you try to organize your inbox, oversights happenyoure scrolling through your messages and discover you never replied to an email. 1. Is there anything I can do to help you? It shows that you regret making them wait for your email response. i want to thank you for your patience. 2. Sorry this took so long is a great choice in many situations. Sorry for keeping you waiting for so long I apologize for keeping you waiting. Its a polite way to keep a good rapport with the recipient. It is a formal choice that shows you are appreciative of them. } Have you kept someone waiting for longer than you planned? English Lesson: "Sorry to keep you waiting." | PhraseMix.com Apologies for only just getting back to you. A customer, a.Sorry for the long wait - Say sorry is good manners and the next person will feel better about the wait and would not be to angry. Lets say a friend or colleague emailed you asking for your assistance or participation in something, whether joining an escape room team or a workplace committee. Its polite in a business email to include this if youve made someone wait too long. Checking Irreducibility to a Polynomial with Non-constant Degree over Integer. and the result is so good!! 1. "I'm sorry for keeping you waiting so long" is correct though. ", Thank you TextRanch. I apologise about making you waiting. Apologies for the delay is one of the most common formal synonyms. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". 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It is fine but can be a bit better: I am sorry for having kept you waiting for so long. You now have access to all of our awesome content. If you are paying for this service or for support (which you may not be), I wouldn't worry about apologizing for requesting it, especially if your previous request was not attended to. It works best when you have made someone wait longer than intended. I wasnt able to find out the information I wanted sooner than this. Sorry for keeping you waiting for so long. sorry to have kept you waiting apologize sorry I apologize for keeping you waiting. What is a more formal way of saying "get certifications"? As you may already know, a "delay" is a late action so you're expressing your apologies for your late action by saying that. The only part that seems informal here to me is the word "bug", which I would instantly replace with "bother". apologoes Explain what happened simply. So, you may say: Sorry for keeping you waiting for so long. It shows that you care about them and they will be loyal. please excuse. Another common scenario is that you simply needed more time to respond to an email and have been thinking over someones request. i thank you very much for your patience. Either way, its wise to compliment their patience.. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. Please tell us why you want to close your account: Fast corrections and brief feedback from a human editor. My recommendation: go with 'Sorry to bother you' or even better 'We're sorry to bother you'. (Phone representative), "I'm so sorry for the wait" + Read the full interview, I started to use TextRanch when I began to learn English. Would it be possible to keep () waitingI'm sorryI'm sorry to keep you waiting. }; Please reply as soon as you receive this message. Appreciate you sticking with us is slightly more informal. "Sorry to have kept you waiting" vs. "sorry for having kept you waiting" "I apologize for the wait, could I have your credit card number please?" Sorry about the wait is a simpler alternative you can use. 10 Better Ways to Say "Sorry to Keep You Waiting" (Email) - Grammarhow Many times, a question can be used in place of a statement that seems too demanding or schoolmarmish: "I was wondering if you have had a chance to look } else { Sorry to keep you waiting for so long. Greet the receiver personally Start the conversation by addressing the recipient by their name. We are still awaiting a response regarding issue X. I appreciate the help I've received to date; however I am still having one issue that has not been resolved "Following up" is generally considered a polite way to approach lack of response or resolution, especially in a business context. Dear Tim, Sorry to have kept you waiting for longer than I intended. TextRanch lets you have your English corrected by native-speaking editors in just a few minutes. sorry to make you wait. You can go on to explain the reason for the request or the urgency. 1. Martin holds a Masters degree in Finance and International Business. Heres an email example for this scenario. Sorry to have kept you waiting. Now, lets look at a few different scenarios to see how that communication comes together. I highly recommend it. I'm sorry for the long wait. Busy people like to get things done quickly, and if their staff has a lot of work they'll appreciate a to-the-point email. On InHerSight, we connect women to jobs at companies where they can achieve their goals. Use the phrase "I'm sorry." or "I apologize." without any spin or deflection of blame. Love the feedback from the editor. " Include the apology in the first sentence. 2. I apologize for keeping you waiting. Sorry for making you wait on this reply. Sorry for having kept you waiting. I hope you werent kept waiting too long. I apologise about making you waiting. I don't like Jeffrey's style either, but it is a perfectly reasonable suggestion. It turns out that theres a lot more to the process than I had originally bargained for. They tolerated or were inconvenienced by your actions and chose to stick it out for you. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. Closing your account will prevent you from accessing your past revisions, and you will no longer be eligible for a FREE daily revision. ;)". Please click the link that we've sent to this address to post your question to our experts.Ok, I'll check my email. I apologize for the long wait. I don't think it's quite necessary to avoid these two words, but there are a number of options if this is your goal. I want you to know that you will be the first to hear about it when I get an answer. I am sorry sorry to have kept you waiting or I am sorry for having kept you waiting? I tried to speed things up as quickly as I could for your sake. All in all, I don't think using "you" or "your" is too big of an issue, as long as it's not being used in an accusatory sentence--It's certainly not an issue when you're apologizing for a disturbance. Talk about this later. Thank you for your patience. But being 5 minutes late to a lunch appointment is not a big mistake, so saying "Sorry to keep you waiting" is a perfect way to apologize. You are not blaming anyone else for the error. Sorry to have kept you waiting. Dont worry; I found the solution to the problem.All the best,Nathan. Showing that you know you messed up can help you build trust with your connections and reverse any negative feelings that may have come from the late reply. I'm sorry for keeping you in suspense like this. You need to add a payment method to get our special promo , Enter your email below to get instant access to the first Chapter of our Ebook, We're so happy that you liked your revision! It also indicates that your intention is not to be a bother. Be honest and take responsibility.
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