b) Upsell of fare and upgrade of cabin: Both fare upsells and cabin upgrades incur a reissue/exchange. How likely would you be to recommend finder to a friend or colleague? https://www.virginaustralia.com/au/en/_cookiesAcceptance/, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. The information belowsets out change and cancellation rules that are applicable for all bookings including those made using Future Flight credits and Velocity Points + Pay. Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Flying with Virgin Australia just got better than ever, with a new range of Economy airfares that give you a great choice and more options. product provider, We cannot provide you with personal advice or recommendations, Terms of Use, Disclaimer & Privacy Policy, Inside Emirates new Premium Economy cabin, Airfares are up as much as 96%: How to beat the price rise. We hope that the information and general advice we can provide will help you make a more informed decision. ^For bookings made with Virgin Australia prior to 17 November 2022, for domestic and international short haul flights operated by Virgin Australia, the fee will be $80 , unless the booking has been changed on or after 17 November 2022, in which case the cancellation fee in the table above will apply. Do bear in mind that any new travel arrangements are subject to availability, and there may be a difference to pay if you change your dates or cabin, and the new ticket price is higher. Calls are prioritized based on the members tier and serviced by our experienced team members. 4. Visit Virgin Australia to find out more and book your next trip. Please note, to ensure that travelling with us remains safe, weve made some temporary changes to our lounge experience. Getaway: $310. GUCs, on the other hand, can be used for any Delta-operated flight and some partner airlines (more on that later). The only way to get them is by picking them as your Choice Benefits.. Finder Wallet Pty Ltd is not a bank and does not offer banking services. Take a pick to suit your needs: Lite, Choice, Flex, or Business. VA also provides health care to Veterans' family members and dependents through . Canadian tariffs. Once again, we will focus on Virgin Australia domestic flights for now. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. So, you'll need to book Premium Select to upgrade directly to Delta One you can't apply two Upgrade Certificates for a double upgrade. Exercise the ability to priority purchase up to two Economy seats on any sold out Virgin Australia marketed and operated flight when the seats cannot be booked online. The ability to obtain a refund of Points will depend on the fare type purchased and this is only available for Business and Flex fares - fees may apply. 6.1. Enjoy extra space, premium comforts and priority perks. However, as above, you can use your credits to travel until mid-2023 by making your final bookings by the end of July 2022: giving you 11 months past the fixed expiry date in which you can fly. To be eligible for ticketing under 932 stock, Virgin Atlantic has to be included in the routing as an operated and/or marketed carrier. Although based on our Sydney-Brisbane benchmark, you can expect the added flexibility to cost you at least 25% more. Refunds do not apply as per the original fare rules. 2.2. Elevate: $365. Qantas. Our Reward Seat Guarantee is available for one itinerary per year and may include up to 3 accompanying family members. Terms apply to the offers listed on this page. Virgin America, a California-based airline, is an excellent choice for you to find the lowest fares from Chicago or anywhere. The options available to you may differ depending on when you are due to travel. * Cancellation permitted to Future Flight credit only. Terms and conditions | Board when you like, when travelling on Virgin Australia operated flights, via our exclusive Priority or Business Class Boarding lanes atselected domestic and international airports. 1. To maintain Platinum membership you will need to earn800 Status Creditsand fly8 Eligible Sectors3within your 12 month benefit period. Virgin America Rules for Minors. You'll get some flashy tags for your bags and more Points on your purchases. Available to Gold members until 19 November 2021. Enjoy lounge access immediately upon arrival at your destination after your Virgin Australia flight for up to 60 minutes. Receive a 50% Points bonus on miles flown, in addition to the base Points earned, whentraveling on an Etihad Airways operated flight with an EY flight number. Finder acknowledges Aboriginal and Torres Strait Islanders as the traditional custodians of country throughout Australia and their continuing connection to land, waters and community. Receive a 100% Points bonus on miles flown, in addition to the base Points earned,when traveling on aUnited Airlines operated flight with a UA or VA flight number. Global Upgrades on KLM flights must be confirmed 24 hours before departure. Delta does not always notify you that your upgrade has cleared, so keep a close eye on your itinerary. Upgrade Certificates can be used on any Delta-operated flight and select partner-operated flights with KLM, Air France, Virgin Atlantic, Korean Air and Aeromexico. 3.4. Depending on the fare type you have booked, cancellations and changes to your booking may attract fees and surcharges. How to use Delta Upgrade Certificates - The Points Guy 4.2. These conditions are listed below. When you book to travel any time up to 31st December 2022, you can make up to two date changes* and one name change** free of charge (if youd like someone else to benefit from your ticket). Even if youre booked on separate reservations (e.g., your company books your economy ticket, and you book your spouses economy ticket later), you can use your Upgrade Certificates for both passengers. Fly Ahead is subject to seat availability and this is controlled by Virgin Australia. To check your eligibility and book a flight follow these steps: 1) Ensure your address including postcode is up to date in your Velocity account, 2) visit specials.virginaustralia.com and click on Regional Fares, 3) enter your Velocity membership number when prompted to check if you live in an eligible suburb, 3) if eligible, search for flights . Available when flying on domestic Virgin AustraliaBusiness,Economy Flex or Choice fareswhere your flight is operated by Virgin Australia. Flexible economy fares for Qantas, Virgin Australia compared Benefits do not apply for flights to/ from North America from 2 July 2018 onwards. Given how powerful Delta Upgrade Certificates can be, theyre fairly exclusive. You'll just need to use your ticket by 31st December 2023. Tickets are valid for 12 months from the date of issue and all travel must be completed within the validity period. For Platinum Velocity members travelling on a Elevate Fare you will enjoy the same benefits as our Choice Fares, learn more about our Choice fares. Number of free checked bags depends on whether the flight has 2 or 3 cabins. If you booked before 03 Mar 2021 and would like to make a change, check our previous flexible booking policy at the bottom of this page. a) All sensitive card data obtained by the Agent or Entity during the process of completing card sales transactions must be handled, stored, and transmitted with due regard to the security of the data. You can learn more about how we make money. This makes Delta more generous than American Airlines and United, as neither allows members to apply Upgrade Certificates to award tickets. Its important that you make any changes before the date you were originally due to travel. Fly Ahead is not available when travelling on Economy Lite fares, or for Group bookings. Log in and search for flights as you normally would. A ticket must contain the following: Passenger name, airline indicator, flight numbers, date, time of departure, origin & destination of each flight, fare base, taxes, fare construction, form of payment, issuance date, issuing agency, ticket number and added endorsements regarding the passenger information and fare rules. What Virgin Australia fare classes to book if you want to upgrade with Depending on the fare type you have booked, cancellations and changes to your booking may attract fees and surcharges. RUCs are eligible for the same routes as Medallion Complimentary Upgrades all Delta-operated domestic flights and select short-haul international flights. Learn more about the, Sydney Premium Entry now open Monday Friday 5.00 am to 8.00 am. *For bookings made with Virgin Australia prior to 17 November 2022, for domestic and international short haul flights operated by Virgin Australia, the fee will be $80 plus fare difference for the first change a guest makes to their booking, and any subsequent changes will be subject to the fees outlined the table above. Sydney, NSW, Australia 2000. Find information on your baggage allowance when travelling on the Virgin Australia network. By Hans Petersen. If you booked before 06 Feb 2021 and would like to make a change, check our previous flexible booking policy at the bottom of this page. What does this mean for people who have booked prior to 19 August? Choose to pool Points, or Points and Status Credits, earned by family members into one Account. It can usually count on at least one seat not being sold on a long-haul flight. Terms and Conditions - Velocity Frequent Flyer We encourage you to use the tools and information we provide to compare your options. Additional terms and conditions apply. The move brings Virgin Australia in line with international airlines who offer similar fares domestically including Air New Zealand, American Airlines and Lufthansa in Germany. To request membership into your preferred program, Economy Reward seat guarantee for an Annual Family Trip, Family Pooling (Points and Status Credits). Privacy policy | Upgrades are valid for a select few Korean Air-operated flights sold by Delta. Available to Platinum and Gold members or members with a single entry Lounge pass. Failure to do so will result in an ADM being issued. However, the fare rules will tell you if end-on-end ticketing is permitted, and there isn't any particular reason why this wouldn't be okay because it's perfectly understandable that there won't always be a single fare for every trip between two cities. Learn more about our Getaway fares. Change and cancellation fees are not payable where you are entitled to a refund under theAustralian Consumer Law. Aside from Air France and KLM, you typically need to book your partner flight through Delta for it to be eligible. Up to four guaranteed economy reward seats to any Virgin Australia domestic destination, if booked at least six months beforehand (includes peak periods) Complimentary once-off Gold status with Hilton or IHG Complimentary once-off Privilege/Five Star status with Europcar or Hertz 75% bonus points on Virgin Australia flights (except Lite fares) These certificates have a higher priority than Medallion Complimentary Upgrades and may be requested and potentially even cleared at booking. Each certificate expires at the end of the elite year. Fare class groupings. Some flights may have no upgrades available. Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. As a tiered Velocity member earn 6 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand. However, we aim to provide information to enable consumers to understand these issues. Credit amount excludes booking and credit/debit card fees. View fees and surcharges Flight changes for food and drink inclusive fares 2022 Virgin Atlantic Airways Ltd. All rights reserved.Registered office: Registered office: The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF A Guide To Virgin Australia's Different Fare Types 3. You must pay any fare differences, plus any applicable change fees. Any amount paid for using a credit or debit card will be included in the value of the Future Flight credit. Virgin Australia has introduced brand new Economy fares: Economy Choice, Economy Flex and Economy Lite, which will all offer different booking options. To request membership into your preferred program,login to your Velocity Account, go to My Benefitsand select your preferred option. Depending on the fare type you have booked, cancellations and changes to your booking may attract fees and surcharges. You can apply RUCs and GUCs to paid tickets, award tickets and Miles + Cash tickets on Delta-operated flights, Pay with Miles tickets, companion tickets and tickets booked as a part of a Delta Vacations package. This policy is to allow for more flexibility if your plans change. https://www.virginaustralia.com/au/en/_cookiesAcceptance/, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. To make a redemption booking,please contact our. Category 25 supports the creation of the following types of Fare by Rules: Specified Fare amount is a specified amount. Improve earnings, maximize rewards and track progress toward dream trips. Business, Economy Flex, Economy Choice or Economy Lite) and are available on the Virgin Australia website. 2.3 Ticket Time Limit for EU Point of Sale only see table below. Are you a Velocity Frequent Flyer member with status? Terms and conditions | Pick your seat and bring a checked bag for the ride. We understand that the ever-changing travel restrictions can make planning your trip difficult, so weve got you covered. Related: How to save money with an annual Delta companion ticket. 4.1. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Its important that you make any changes before the date you were originally due to fly, or we wont be able to amend your booking. For Platinum Velocity members travelling on a Freedom Fare you will enjoy the same benefits as our Flex Fares . Selection of Validating Carrier conforms to the requirements of the fare rules, where applicable and subject to the existence of a valid interline agreement between . On the flip side, those using GUCs to upgrade from Main Cabin to Premium Select have last-seat availability, which means you have access to any unsold seats. As noted above it appears that Economy Lite isn't available on all routes or dates. A 100% Points bonus on top of the base Points earned, when travelling on eligible Virgin Australia Domestic, Trans-Tasman and International Short Haul flights. All upgrades are subject to Reward Seat availability, which is controlled by Virgin Australia, and to the, Velocity Frequent Flyer Pty Limited ACN 601 408 824. When you upgrade to Platinum, we will send you a pack containing two personalised bag tags for your suitcase. Calculated Fare amount is calculated off a base fare. PDF Virgin Australia Domestic Fare type guide - TTA Group Receive a 100% Points bonus, on top of the base Points earned, when travelling on Virgin Australia Domestic, Trans-Tasman and International Short Haul flights on all fare types, except Economy Lite fares4. Acceptance by insurance companies is based on things like occupation, health and lifestyle. International lounges operated by our partner airlines may be temporarily closed. Tickets are valid for travel only if flight coupons are used in sequence from the place of departure, as shown on the ticket. Earn, redeem and enjoy extra perks as a Velocity member when you travel in an eligible fare class with Virgin Australia. 3.2. Among the various benefits of holding elite status with an airline is receiving complimentary upgrades, both automatically and with certificates you can apply to upcoming trips. Compare plans and easily save your quotes. The same change fees apply to Future Credit fares and bookings made with Velocity Points + Pay. Payment fees apply when paying for your flight via credit or debit card. You can book the new Lite, Choice or Flex economy fares with Virgin Australia today. . As of now, you cant yet apply Upgrade Certificates online yourself. Only valid Upgrade certificates can be used. Related: How I used a Global Upgrade Certificate to fly Delta One for the price of Premium Select. While Economy Lite does away with 23kg checked baggage, you also lose the option of free seat selection (until 3 hours before the flight) and the ability to upgrade to business class with Velocity points. Fares booked in Y or B class upgrade to Korean Airs Z business class, or booked in M class to Korean Airs O business class. QantasLink review: Sydney to Dubbo (Dash 8-400), New Australian airline Bonza outlines 25 routes. As a Platinum member we guarantee you will be able to redeem an Economy Reward Seat, for one trip per year to any domestic Australia destination or international destination when travelling on any Virgin Australia -operated flight beginning with a 'VA' flight number*. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards, 2. To maximise customer choice we offer the ability to avoid paying a card payment fee (payment surcharge) online by paying your booking in full using the POLi Direct Payment option, or call the Guest Contact Centre with a gift voucher. Flex: $750. As a Platinum member, we guarantee you will be able to redeem up to four return Economy Reward Seats once per Benefit Period to any domestic or international destination when travelling on any Virgin Australia marketed flight beginning with a 'VA' flight number*. Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Enjoy the value-for-money comfort of Economy Class or travel in supreme comfort along with personalised service in Business Class. Sign-up for the TPG daily newsletter to get points and miles coverage like this delivered to your inbox. FlyAhead is also available onVirgin Australia Economy and Business Class Reward Seats, and Business Class Upgrades. You can upgrade most Aeromexico-operated flights so long as Delta sells them. Fly Ahead requests can be made for you and up to 3 guests on the same booking. These policies apply to all ticket types (including those that would normally be non-changeable) and all booking classes (including Economy Light) on all routes in Virgin Atlantics international network, and for tickets booked with us on our codeshare flights - including our partners Delta, Air France and KLM. Virgin will not replace any tickets with a like-for-like product. She has written about healthcare, lifestyle, and travel but says that "aviation trumps all else". You have checked in but failed to contact Virgin Australia for assistance in cancelling your flight. This may include up to four children under the age of 18 and two adults 18 years or over (including the main pooling beneficiary). Despite a recent devaluation, Delta Upgrade Certificates are still highly valuable. Pick a seat and check your bag. There's also no need to get too caught up in knowing what fare you purchased. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Requests must be made prior to midday of the day before travel (within the same time zone as the departure port) and bookings must be for a Full Economy 'Y' class fare. Add your Velocity membership number to your booking to ensure the appropriate seats, available for your level of membership, are displayed correctly. The last possible day is always Jan. 31 of the following year. If you choose to cancel your Virgin Australia flight, your right to a refund is determined by the Fare Rules that you agreed to when you purchased the ticket. If you're eligible for a refund then you can call the Customer Care team to sort it out. Read more: Jetstar ticket refunds. Select your preferred seat from reserved zones as determined by your Velocity membership level and the fare class booked on flights marketed and operated by Virgin Australia. Request to Fly Ahead to your destination on an earlier flight, subject to seat availability. The shake-up provides the lower-cost "Lite" fare for those travellers who are after a "seat only" option, although it still includes carry-on luggage. The ultimate guide to getting upgraded on Delta, asking a Delta agent to prioritize one leg of your journey, How to save money with an annual Delta companion ticket, The ultimate guide to Delta Choice Benefits, How I used a Global Upgrade Certificate to fly Delta One for the price of Premium Select, How to earn Delta elite status with credit cards, Do Not Sell or Share My Personal Information. Your checked baggage will be delivered with priority to the arrivals carousel at your destination when travelling on flights operated by Virgin Australia. We couldn't find any Economy Lite fares available from Sydney to Melbourne for this November but did find some on the Sydney-Brisbane route. You must book a paid Virgin Australia-operated flight with a VA flight number - although Economy Lite fares aren't upgradeable. Finder's digital asset trading is powered by Finder Wallet Pty Ltd (ABN 11 149 012 653) an AUSTRAC registered Digital Currency Exchange and reporting entity (DCE100735494-001). Learn more about out our international airline partners, the lounges you can access and the number of accompanying guests. Virgin Australia domestic fare rules [2021] You have a choice of three different Economy fares and two Business Class fares when travelling with Virgin Australia, plus its popular Reward Seat option using Velocity Points. Not included. All Virgin Australia airfares are subject to change without notice. For travellers choosing to book an Economy Choice or Economy Flex fare, theyll get 23kg of checked baggage and seat selection included in the cost of their ticket. Please ensure you download the Velocity Frequent Flyer App as a valid virtual or physical membership card needs to be presented to attain benefits. Unfortunately, gate agents cannot apply Upgrade Certificates at the airport. While Virgin offers unlimited booking flexibility on all fares for travel up to 28 February 2022 the flexibility offered in the Economy Flex fare will be permanent. When Flying Ahead in Business Class, we may not be able to provide you with a Business Class meal. We compare from a wide set of banks, insurers and product issuers. Whether waking up with a cup of fresh made barista coffee or relaxing with a glass of wine at the end of a long day, Virgin Australia lounges aim to make flying a pleasure. Because no two trips are the same, were giving you options based on what you need.